the president was in massachusetts this week. and he was making the case that it took a while for them to get their health care plan right. and he also was -- began the digging exercise. let's listen to a little bit of what he had to say. >> there's no denying it. right now, the website is too slow, too many people have gotten stuck. and i am not happy about it. and neither are a lot of americans who need health care. and they're trying to figure out how they can sign up as quickly as possible. so there's no excuse for it. and i take full responsibility for making sure it gets fixed asap. we are working overtime to improve it every day. gwen: everybody's taking responsibility. anything changing? >> well, again, if this gets fixed in a few days or a week, i think that the long-term consequences may not be so bad. gwen: give it a little more than a week, karen. >> but this does remind me of in the tone of the president's voice, reminds me of the b.p. oil spill. where you could just sort of see the frustration. and yet, you say i ta